We want you to love your Doscher. But if something isn't right, we'll make it right.
You have 7 days from the day your order arrives to request a return.
No long waits, just reach out and we'll guide you through it.
Email us at:
Once we confirm your request, we'll send you a return shipping label and full instructions.
Please don't send anything back before contacting us first, as we can't accept unrequested returns.
Al Awond, Al Bariyah District, Riyadh 14341
Aiduk Warehouse
Contact Person:
Asad Kamal
+966534128001
Please inspect your order as soon as it arrives.
If your item appears damaged, defective, or different from what you ordered, contact us immediately so we can make it right.
The fastest way to exchange an item is to return the original product and place a new order once your return has been received and approved.
Once we receive and inspect your return, we'll notify you via email or WhatsApp whether your refund has been approved.
If approved, your refund will be sent back to your original payment method within 10 business days.
Please note that banks and credit card providers may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved and you still haven't received it, please contact us at:
